Customer Relations
Back
Fri: 9:00 - 15:00 CET
Essential Information On Travels During The Coronavirus
Before booking your trip, consider the risk of Coronavirus and associated government regulations. If you book a non-refundable trip, note that our service providers may be unable to accept cancellations or date change requests free of charge. Moreover, we may be unable to help you in such cases, even if you cite the health emergency situation as the cause.
What to do in case of cancellation of an earlier booked and non-modifiable reservation?
Please note that non-refundable bookings cannot be canceled or modified. Certainly, the attitude of Swiss Halley AG and Fireflies in these cases is in all circumstances to assist travelers to the fullest extent of their needs. Please, note that the non-refundable bookings cannot be canceled or modified. Such inquiries subject to the supplier's or service provider’s policies.
Turn to us. We are here to trust.
Do you have questions about Fireflies? Our colleagues are waiting for your queries via the General Customer Relations line.
Contact us via the General Customer Relations line if you wish to belong to the Fireflies community, show this opportunity to others and if you wish to even make money with it. Our colleagues are also happy to help you with your questions regarding travel, purchases, commissions or current promotions, among others.
Swiss Halley AG. Churerstrasse 47 8808 Pfaeffikon, Switzerland Registration number of the company: CH-020.3.020.948-5
More Custom Relations lines
Čeština
Pátek: 9:00 - 15:00 CET
English
Fri: 9:00 - 15:00 CET
Magyar
Péntek: 9:00 - 15:00 CET
Slovenčina
Piatok : 9:00 - 15:00 CET
Русский
Український